Chopard Sucks Customer Reviews and Feedback

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Le Petit-Fils de L.-U. Chopard & Cie S.A., commonly known as Chopard, is a Swiss manufacturer and retailer of luxury watches, jewellery and accessories. Founded in 1860 by Louis-Ulysse Chopard in Sonvilier, Switzerland, Chopard has been owned by the Scheufele family of Germany since 1963.Chopard is best known for making high-quality Swiss watches and jewellery.

A former employee said this in a review: "Chopard is not a good company to work, the pay is bad and the traffic is scarce. Your pay will mostly be your base pay as the commission is tied to sales and with very little clients coming in the doors it is difficult to sell a high volume".


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Former Employee - Sales Professional says

"I would never finish... Lots of internal changes, Revolving doors at the boutiques in the US. Sales Professionals and boutique Directors don't stick around long. After my first 2 years with the company I was already the oldest employee on any boutique in US. State of business is always employees fault. They will make many promises at first but once you in, promotions are never provided they always hire and promote from the outside. They may change your title but will not raise your remuneration."


"They don't treat their staff well which is why their turnover is so huge. Pay is really low and bonuses are a complete joke. You will never move up unless someone in top management really likes you."


"huge turnover this year with new heads.. Lead to a mess in the direction of the brand. No support for employees, zero care how much time was put in before the take over, no promise of better days once management is settled"

Former Employee - Anonymous Employee says

"Very poor leadership. There is no clear direction for the company. Guidlines and regulations are contradictory. They never give salary raises."

Former Employee - Anonymous Employee says

"Pay Unless you are management you are treated like a second class citizen No way to move up no matter what department you are in. Managers have it easy and are not going anywhere"

Former Employee - Anonymous Employee says

"NO MANAGEMENT . Impossible targets to achieve due to thight budgets; lazy staff got protected and hard working people are pushing out , no vision"

Former Employee - Anonymous Employee says

"Most of the people I enjoyed working alongside the past few years have left for better opportunities, and I can't blame them. The flagship boutique across from the office had an ENTIRE staff turnover of 12 people in 15 months from the Director on down. Everyone either quit or were let go for various reasons. SImilar situation happening in Corporate Office happening now. Promotions are non-existent and company continues to hire from outside to fill new opportunities despite well qualified individuals already within the company attempting to grow. Recent changes in upper management initially seemed promising but have since resorted to old tactics and policies of non-communication and empty promises."

Former Employee - Sales Associate says

"promotion opportunities, they love hiring people instead of promotion"

Former Employee - Anonymous Employee says

"Throughout my employment, half of the team I was in was gone by the time I left, due to positions not being filled after members of the team quit, which meant that the remaining team had double or triple the workload"

Current Employee - Anonymous Employee says

"No career benefits, management a mess, everyone works alone within departments with lack of communication. Most things need to be ran through the family which take their own time and see no importance in time frames. Leading to tight or over ran deadlines constantly."

Manager (Former Employee) says

"il y a plus de dix ans, bonne entreprise familiale qui misait sur l'humain."

AIDE Maçon (Former Employee) says

"travail intéressant, bon relation ,manque d'organisation peut s'améliore sur se point et de communicationrestauration prie en chargeprobléme d'organisation"

Coordinateur logistique (Current Employee) says

"Bonne expérience dans l'ensemble , bonne perspective d'évolution"

lesley ward says

"extremely poor after sales for a luxury brand - your customer service team let you down!"